Whey

Academic Pricing

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Hello,

I am purchasing an item for one of my courses and am trying to get the academic pricing. However, when I am on the tab Store Login, and I type my account email and then press next. I get the error message:

"This form has expired. Please submit it again."

I have submitted my information multiple times and at different times throughout today. Any suggestions?

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@JColvin,

Can you please check this? I am not sure if this is a site error or something wrong with his account. 

@Whey,

Is your email address the same that you used to login on the forum? If not, can you please send it to my colleague in a private message?

Best regards,

Bianca

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Good Morning @Bianca and @JColvin,

I attempted to see if I am still having this issue this morning and I was able to progress through that error.

Thank you for the concern and have a nice day!

Ray (Whey)

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Is there an email I can send a request for academic pricing to? I cannot load the form page. I had half-completed it once on my phone, but now I cannot load it on my phone or my computer.

Screen Shot 2020-01-13 at 1.58.31 PM.png

Edited by rober423

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Hi @rober423,

Are you still encountering this error? I know one thing that I had to do in the past was disable my ad-block since that was preventing the page from properly loading.

Thank you,
JColvin

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@JColvin Thank You for the suggestion. I had forgotten that my chrome browser had an ad-blocking extension I installed. The form was able to load with that turned off. Silly me.

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