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mrwesleycrusher

Analog Discovery Warranty?

Question

So I got an Analog Discovery Rev. C for one of my classes, and a little over a month ago it died. I wasn't using it irregularly or improperly, I just pulled it out during lab one day and it wouldn't power on. Is there any sort of warranty or something that Digilent provides for these devices? I have emailed them more than three times about it and have gotten no response. Any help would be appreciated.

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Hi @mrwesleycrusher.

I am sorry that you are having issues with you Analog Discovery. Here is a link to our shipping and returns policies. What email did you send your issue to? I have sent you a pm about what email you used as well. So when you plug in the AD1 what does it show in Waveforms? The red light on the AD1 do not come on until its connected to waveforms. What OS are you using? if windows, what does the device manager show?

cheers,

Jon

device_mamager_ad1.jpg

Edited by jpeyron

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