mishassio

CANNOT MAKE AN ORDER TO RUSSIAN FEDERATION ADDRESS

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I'm a stident from Russia. I have got an acadimic price recently. When I tried to make an order to Russian address I couldn't do it. Help me please

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Hi MIshassio,

There is currently issues with shipping products to Russia. I am researching this issue and will get back to you as soon as I am able.

thank you,

Jon

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On 21.01.2017 at 10:16 AM, mishassio said:

I'm a stident from Russia. I have got an acadimic price recently. When I tried to make an order to Russian address I couldn't do it. Help me please

Ok. Can hope that the problem wil be solved? And how much it requires to solve the issue? 


 

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Hi Mishassio,

I am sorry about the inconvience. I am still researching the issue with shipping to Russia and will get back to you as soon as I am able.

thank you,

Jon

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Hi Mishassio,

I have figured out what is going on with shipping to Russia. Due to recent changes in export restrictions, we are unable to ship directly into Russia.  We recommend you purchase Digilent products through an authorized reseller.

thank you,

Jon 

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Hi mishassio,

I am researching academic pricing with authorized resellers for you. It may take until early next week to get you a response.

cheers,

Jon

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Hi mishassio,

We like to avoid putting personal emails on our Forum. Although we are moderators here on the Forum, we do not have access to the main Digilent website to see your information. As Christina is our coordinator for international academic orders (who also does not have access to our main US system), you will need to provide the information she requested to her via email.

Thank you,
JColvin

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Hi mishassio,

Cristina should be able to provide you with further information about purchasing and academic pricing in Russia.

cheers,

Jon

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Hello,

Cristina is providing via e-mail all the needed information (she is already in contact with him since yesterday).

Regards,

Cristian

Edited by Cristian.Fatu
Bianca likes this

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