CANNOT MAKE AN ORDER TO RUSSIAN FEDERATION ADDRESS

[mishassio 0]

I'm a stident from Russia. I have got an acadimic price recently. When I tried to make an order to Russian address I couldn't do it. Help me please

[mishassio 0]

If I choose another country this message doesn't appears

[jpeyron 145]

Hi MIshassio,

There is currently issues with shipping products to Russia. I am researching this issue and will get back to you as soon as I am able.

thank you,

Jon

[jpeyron 145]

Hi Mishassio,

I hid your personal information from public view.

cheers,

Jon 

[mishassio 0]

On 21.01.2017 at 10:16 AM, mishassio said:

I'm a stident from Russia. I have got an acadimic price recently. When I tried to make an order to Russian address I couldn't do it. Help me please

Ok. Can hope that the problem wil be solved? And how much it requires to solve the issue? 

[jpeyron 145]

Hi Mishassio,

I am sorry about the inconvience. I am still researching the issue with shipping to Russia and will get back to you as soon as I am able.

thank you,

Jon

[jpeyron 145]

Hi Mishassio,

I have figured out what is going on with shipping to Russia. Due to recent changes in export restrictions, we are unable to ship directly into Russia.  We recommend you purchase Digilent products through an authorized reseller.

thank you,

Jon 

[mishassio 0]

Answer me, please : what about my academic price? what  authorized resellers will be able to give an academic price?

[jpeyron 145]

Hi mishassio,

I am researching academic pricing with authorized resellers for you. It may take until early next week to get you a response.

cheers,

Jon

[jpeyron 145]

Hi mishassio,

It looks like your question is being handled via emial. 

cheers,

Jon

[JColvin 152]

Hi mishassio,

We like to avoid putting personal emails on our Forum. Although we are moderators here on the Forum, we do not have access to the main Digilent website to see your information. As Christina is our coordinator for international academic orders (who also does not have access to our main US system), you will need to provide the information she requested to her via email.

Thank you,
JColvin

[mishassio 0]

Hi, I have sent to Cgristina my information. Can I hope that I'll have a permission to buy kit? 

[jpeyron 145]

Hi mishassio,

Cristina should be able to provide you with further information about purchasing and academic pricing in Russia.

cheers,

Jon

[Cristian.Fatu 25]

Hello,

Cristina is providing via e-mail all the needed information (she is already in contact with him since yesterday).

Regards,

Cristian

Edited February 21 by Cristian.Fatu