Jtag HS3 cable stopped working.

[alexla]

We purchased Digilent JTAG HS3 rev. A download cable. It functioned well within 10 days. Then during programming QSPI Flash there appeared a message saying that was no access to the JTAG

and the programming process was interrupted. After that the download cable stopped being recognized as USB device; during connecting to USB socket the cable (FT232HQ) heats up a lot.

We would like to understand what lead to that. Perhaps, we disrupted some procedures during connecting or powering the device.

We still have one such download cable available. So, we would like to get recommendations on the correct usage to prevent damage of the other one.

[jpeyron]

Hi Alexla,

Im sorry to hear that you had issues with the JTAG-HS3. We are not sure why this occured on you device. There is a sheath that should only let you plug it in one way. Our design engineer for the JTAG-HS3 would like to take it apart to see what happened. I am looking into our RMA process to facilitate this. I will be contacting you further through PM on monday as to how we will be handling this.

thank you,

Jon