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JColvin

WaveForms 2015 export data problem

Question

A customer on our website asked the following question (during the time when the Forum was temporarily down):

Hello all,
We have a problem with your software Waveforms 2015 on Windows 7.
The data can be recorded without problems but when the menu item File/Save as or File/Export is pressed, the software stops working and a message is shown, which states (without error code), that the program has stopped working. In the Windows Event manager the exception code is 0xc0000005.Starting waforms safe mode doesn't help with menu item save as; the item export now shows the data but the data still cannot be saved.
Any help would be appreciated.

The response is below.

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Hello,

I have placed your question in the appropriate section of the forum where the engineer best suited to help you will be able to see and respond to your question.

Thanks,
JColvin

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