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EE Board stopped working


A customer asked the following question on our website:

I have an Electronics Explorer board that worked fine for the past few years. Last week, the board was suddenly not recognized by my computer anymore. I searched around the forum and it seems that this problem can be resolved by flash the eerom. From the device properties, the hardware ids is USBVID_04B4&PID_8613&REV_A001

Can you help me you resolve this issue? Thank you.

Best Regards,

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