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Zedboard Hello World Connectivity Issue



Hello. I'm working with the Zedboard Hello World project and running into an issue. I have both UART 1 and the JTAG usb's connected to my computer. I am able to successfully program the zedboard and if I use the debugger I can step through the code as it runs. However, I'm not able to receive any UART output. I'm using Windows 10.

When I plug in only the JTAG usb I see USB Serial Converter appear under USB Controllers in Device Manager and I see COM4 appear under Ports (COM & LPT)

When I then plug in the UART usb to my computer I see USB to UART Adapter appear but no additional COM appears. 

Any insight into what might be occurring? Any additional information I can provide?

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