Genesys ZU ERR LED out of the box

[Jason3_14]

Hi, 

 

I have have two Genesys ZU boards. Powered up out of the box the ERR LED comes on and there is no activity on the terminal.

The quick start guide says I just connect the usb, power them up, and Linux should boot on the terminal. When I connect the USB I see the two new COM ports in Tera Term, but when the board powers on the ERR LED comes on right away and there is no activity on the terminal. The preloaded SD card is in the slot and the jumper is set to SD. 

 

 How do I resolve this issue?

 

regards,

 

Jason 

[JColvin]

HI @Jason3_14,

From what you have described you have done everything correctly, though it is odd that both boards are encountering this error. Please contact support dot digilent at ni dot com for warranty and repair options.

Thanks,
JColvin

[elodg]

For anyone else encountering this issue, there is an entry in the errata about it with an easy workaround:

https://digilent.com/reference/programmable-logic/genesys-zu/reference-manual?redirect=1#bundled_microsd_card_missing_factory_oob_image