Jump to content
  • 0

Analog Discovery 2 Failure


MikeC

Question

I purchased the Analog Discovery Systems Kit on Amazon on November 25, 2020.  This was used at a customer site to monitor ripple on a critical power supply.  On or around April 7 the scope failed, it was not recognized when the WaveForms program was started. 

The module was tested on 2 different PC running the latest version of WaveForms, 2 different USB cables were tried and multiple USB ports were tried.  On April 15 a new Analog Discovery 2 module was installed and it was recognized immediately.

I'd like to get it repaired or replaced.

Thanks,

Mike Cull

SEMTech Solutions, Inc.

Link to comment
Share on other sites

2 answers to this question

Recommended Posts

  • 0

Hi @MikeC,

I apologize for the delay.

Is the failing Analog Discovery 2 not recognized/usable in any capacity with the WaveForms software or just one (or both) of the oscilloscope channels? Was the BNC Adapter being used in conjunction with this, or just the differential leads on the Analog Discovery 2? There are a few threads that might be helpful for you here: link1, link2, link3.

Thanks,
JColvin

Link to comment
Share on other sites

  • 0

I have tested it with and without the BNC extender board.  When the when the WaveForms software is started an error appears on the screen saying no device found.  The Green LED at the center of the module never flashes.  I've tried multiple USB cables and PC's. 

MikeC

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...