ks0ze

ZYBO device locked license - worthless?

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I bought a ZYBO and the device locked license in March and figured I'd wait until 2016.1 come out to activate the license since the 201X.1 versions always come out in April. It looks like Xilinx expanded the Webpack support to include all of the features of the Design Edition with the exception that it is device limited (http://www.xilinx.com/products/design-tools/vivado/vivado-webpack.html). I've built a design with the Webpack and an ILA without any trouble, so did I buy something completely worthless and is there any way I can get a refund on it if I haven't yet activated it? Also, if it is worthless then is Digilent going to pull it from their store or continue scamming unsuspecting buyers?

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Hello ks0ze,

Sorry for the delay. Originally this license was supposed to grant you access to a lot of of IP cores and a couple features that weren't included in the standard Webpack license. Since then a lot of features and IP cores were added to the Webpack license diminishing its value. Last time I looked at the usefulness of this license the big value that you were getting was Chipscope. Since I have not kept up with what Xilinx has released under the Webpack license, I will contact Xilinx to confirm what features are included with that license and I will talk with our marketing department to clarify this point on the product description.

More than anything, we don't want you to feel 'scammed' and if there is no value associated with this license then we need to pull that product and try to make amends with our customers who bought it. Specifically, what license did you buy? The one in the Zybo Accessory Kit, Xilinx Vivado Design Suite Voucher for Zybo or the Zynq SDSoC Development Voucher?

Marshall

Edited by mwingerson
forgot to ask which license was purchased

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I purchased the license 14th Mar 2016 and it was with the Zybo Accessory Kit. I realize the addition of Chipscope to the Webpack is recent and may in fact have happened a couple of weeks after my purchase. However, like I stated in my original post, I intended to wait until the end of April when 2016.1 was out to activate it so it would be good through 2017.1 vs 2016.4.

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Hi ks0ze, 

From my understanding, you may submit an RMA for unused licenses by emailing Digilent support - support (at) digilentinc (dot) com.

Please let us know if you have any more questions.

Thanks,
JColvin

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hey ks0ze,

I talked to my supervisor and he said that he is escalating the issue. To the best of his knowledge the license that you paid for is exactly the same as the webpack license but locked to the ZYBO. I guess we pulled the license from the store some time ago but apparently after you bought your license. From James it sounds like we are offering RMAs for unused licenses now so if you haven't redeemed it then please contact our support email. Otherwise the issue is being brought up to the right people.

Best,

Marshall

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