Vivado License Error of Export compliance

[Engr. Mubarak]

Dear Sir,

I am facing problem in getting license for Vivado Design Suite I have vouchers with written code on it found in FPGA kintex-7 box, but when we follow procedure by applying online it gives error of failure in export compliance verification I tried from different account and from different locations but error remained same.

The Error is  "We cannot fulfill your request as your account has failed export compliance verification. Please visit http://www.xilinx.com/support/answers/44043.html for a possible solution to resolve this error. "

[LariSan]

Hi Mubarak, 

Unfortunately, we do not host Vivado on our servers and you will need to get the software from Xilinx. 

Have you contacted Xilinx through the link that you provided?

-Larissa

 

[Engr. Mubarak]

They just mentioned link to get license, but before I open their service portal I am required to verify my location where I facing problem. Can you please refer someone from xilinx who can solve my problem. 

Thanks