Waveforms will not work on Windows 10 64-bit operating system

[etbetten]

Not sure if this is the correct thread, just made the account to post this since I cannot find anyone having a similar issue. So I am trying to install Waveforms. I am running a 64 bit operating system with Windows 10. Basically everything seems fine until after install. Any time I try and run Waveforms it doesnt run and I get an error message that reads exactly as:

"The code cannot proceed because VCRUNTIME140.dll was not found. Reinstalling the program may fix this problem."

Issue is I have tried un-installing and re-installing around four times now, including just re-installing without uninstalling the original download. I found a thread on Digilent that had some .exe's for repairing/installing Visual C++ and I have tried those to no avail. This system error shows up three times as well, so I believe the program is trying to launch and is missing some kind of pre-requisite software but from what I can see I have everything. I am sure its a 64 bit operating system, I am sure its Windows 10, and I know that the AD2 is not the problem, as it is not plugged in and it was working fine on my buddies laptop.

 

Please help, I need this to work on my Senior Project during the quarantine and having these installation problems has put me behind, does anyone know where I can find this .dll and where I would need to place it for the software to work properly?

 

Cheers,

Eric Bettencourt

[attila]

Hi @etbetten

Recently Microsoft has changed something in the Windows, the MS VC Runtime included in the WaveForms installer 3.12.2 is no longer working.

Please install the latest WF beta version digilent.waveforms_beta_v3.13.10_64bit.exe

 

[marke]

Interesting.. I had the exact same problem on my Win10 work laptop and i just reinstalled it twice and bingo..started working

[Barry]

I had a similar problem where Waveforms appeared to install correctly but would not find my Explorer board.

I use an "administered" Windows 10 machine, my normal account is a user, not an admin.  I installed Waveforms by giving the installer my local administrator account and password, but this DID NOT WORK.  I uninstalled.

I logged out of my account, and *logged in to the local administrator account*.  I ran the install, checking the box to "install for all users" and it completed correctly.  Now the Explorer is CORRECTLY recognized in either account.  I have seen this behavior before installing Windows 10 applications.  The offer by the OS to "let this installer make changes" fails in a silent and subtle way. *Running the install when logged in as admin does work*.

[attila]

Hi @Barry

I have just tested the installer with a standard user.
This requires elevation and after entering an admin user credentials it installed correctly.