Analog Discovery2 opening failed

[NicoloR]

Hello everyone,

after months of perfect operation, the Analog Discovery 2 I am using now behaves like this. When I start WaveForms I see the usual opening device window.

But after this window I get the following error message.

Up to now, to solve this problem, I have already attempted:

- changing USB ports;

- changing USB cables;

- changing PC and operating system (tried Win10 Pro and WinXP Pro SP3);

- adding an external power supply;

- restarting PCs;

- reinstalling WaveForms (I am currently using version 3.12.2);

- force programming, from the Device Manager, each of the available channel configurations;

but I didn't succeed.

 

Do you have any further suggestion?

 

Thank you very much!

 

[JColvin]

Hi @NicoloR,

I personally haven't seen this error before and it looks you've tried all of things I would typically recommend (and you didn't directly say it, but I presume you only have the Analog Discovery 2 connected to your PC while trying to get it to work again).

@attila, do you have a suggestion for what else they might try?

Thanks,
JColvin

[NicoloR]

Hi JColvin,

 

yes, while I was trying to get it to work again, the Analog Discovery 2 was connected only to the PC, i.e. nothing connected to its pin strip.

Other attempts I tried:

- launching WaveForms in Safe Mode;

- disconnecting everything also from PCs except for the Analog Discovery 2;

but my problem persists.

 

Thanks,

Nicolo'.

[attila]

Hi @NicoloR

The error could indicate a software or hardware issue.

From the software point of view i think you have tried all it should be done.

It could be the device got damaged by high voltage on USB line... like in the following post the internal 3v3 rail is dead