My AD2 has been working flawlessly for about two years and recently it suddenly started losing connection after a minute or two and giving the following warning:
Communication with the device failed.
Please check the USB cable and power supply connections.
For further troubleshooting consult the Help.
Communication with the device failed
DptiIO failed ERC: 0xA
I tried different USB cables and both USB ports on the macbook with no change and I have another "backup" AD2 with one channel out that does not have this issue. I have reinstalled Waveforms and reset the device through the calibration window. I am running a Macbook Pro Laptop with OS 10.14.6
Question
dave slagle
My AD2 has been working flawlessly for about two years and recently it suddenly started losing connection after a minute or two and giving the following warning:
Communication with the device failed.
Please check the USB cable and power supply connections.
For further troubleshooting consult the Help.
Communication with the device failed
DptiIO failed ERC: 0xA
I tried different USB cables and both USB ports on the macbook with no change and I have another "backup" AD2 with one channel out that does not have this issue. I have reinstalled Waveforms and reset the device through the calibration window. I am running a Macbook Pro Laptop with OS 10.14.6
what are my options to troubleshoot this?
dave
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