no hardware found on vivado 2019.1

[sab]

I have a problem, my vivado doesn't recognize the device. I recently downloaded vivado 2019.1 but I never have this problem with vivado 2018.3 until it stopped working. I'm no expert on the technicapart of vivado, I just know how to write a few codes from school and I'm trying to improve my school on a NEXYS A7 (ARTIX 100T CSG324), so please explain like you would do to a baby (lol). Thank you. 

[Ana-Maria Balas]

Hello @sab,

What happens when you Open target -> Auto Connect ? Could you post a screen capture ?

Also do you see USB Serial Port under Ports and  USB Serial Converter  under Universal Serial Bus controllers in Device Manager ? Could you post a screen capture of the Device Manager ?

Cheers,

Ana-Maria