asd123 Posted April 19, 2019 Share Posted April 19, 2019 The Nexys A7 suddenly shut down when operating normally connecting to my laptop, and cannot be turned back on. Link to comment Share on other sites More sharing options...
vicentiu Posted April 19, 2019 Share Posted April 19, 2019 Is it powered over USB, or an external power supply? Are any of the led's on? Can you send us a picture so we can see the jumper positions? Link to comment Share on other sites More sharing options...
asd123 Posted April 19, 2019 Author Share Posted April 19, 2019 it is powered over USB, none of the led is on. Link to comment Share on other sites More sharing options...
asd123 Posted April 19, 2019 Author Share Posted April 19, 2019 31 minutes ago, vicentiu said: Is it powered over USB, or an external power supply? Are any of the led's on? Can you send us a picture so we can see the jumper positions? it is powered over USB, none of the led's on. Link to comment Share on other sites More sharing options...
vicentiu Posted April 19, 2019 Share Posted April 19, 2019 Can you try connecting it to a different system, preferably a desktop? We have seen laptop usb ports that don't give enough power. Can you also try with another USB cable? Do you have access to a power supply to see if it turns on when supplied with external power? Link to comment Share on other sites More sharing options...
asd123 Posted April 23, 2019 Author Share Posted April 23, 2019 On 4/19/2019 at 10:03 PM, vicentiu said: Can you try connecting it to a different system, preferably a desktop? We have seen laptop usb ports that don't give enough power. Can you also try with another USB cable? Do you have access to a power supply to see if it turns on when supplied with external power? I tried connecting it to a desktop and with another USB cable but it still did not work. I don't have access to a power supply to see if turns on. Link to comment Share on other sites More sharing options...
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asd123
The Nexys A7 suddenly shut down when operating normally connecting to my laptop, and cannot be turned back on.
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