Installed AD2 V3.9.1 unit to Mac OS Mojave 10.14.2 open in Demo Mode

[joe3]

Have a new unit attempting to install on Mac OS system, when open application Waveforms V3.9.1 only open in Demo mode. Have unit available, have Power supply and USB cable connected to unit. No LED are on. Does not appear to be active. Need assistance to get started or a method to determine if unit is defected.

[jpeyron]

Hi @joe3,

Welcome to the Digilent Forums!

I have moved your post to a section where more experience AD2/WaveForms engineers look.

best regards,

Jon

 

 

 

[joe3]

Thanks for the support, will I receive automatic note from this location?

[JColvin]

Hi @joe3,

If you have your notification settings (available by clicking your icon in the top right of the web page -> account settings -> notification settings (on the right hand side of account settings) to receive a "notification when new content is posted" then yes, you will receive a message in some way.

Let us know if you have any questions about this.

Thank you,
JColvin

[joe3]

Thanks will review

[attila]

Hi @joe3

The AD2 has no power led. The green led lights up, blinks after software connection.

To see if the device is ok, try using a Windows or Linux machine.

Please see the following post, try running the digi_enum.py