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JTAG HS3 not detected by Vivado



I have a JTAG-HS3 programmer.

Trying to program an Artix-7 from Vivado.

Vivado can't see hardware. Adept can't see the device either.

Windows device manager shows as "USB Serial Converter" but no mention of digilent

(Bus reported device description = "Single RS232-HS")

Does it need reprogramming?



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